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Vueling Refund & Compensation Guide

Vueling flight delay compensation. Vueling flight cancellation compensation. Learn how to get full refund from Vueling, refund policy specifics and how to claim Vueling compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Vueling is a low-cost airline registered in Spain. As it is a EU airline, it has to follow certain EU laws and regulations. There are two regulations that apply to Vueling flights — the EU Regulation No. 261/2004 and the Regulation UK261. If your Vueling flight is delayed, cancelled or overbooked, you might be entitled to EU or UK flight compensation. Don’t forget to file a claim! 

EU and UK air passenger rights laws are practically identical.

Woman working on laptop
SITUATIONS WHEN YOU CAN GET COMPENSATION FROM VUELING

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Vueling Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

Are you experiencing flight delay? If your Vueling flight lands at your destination airport 3 or more hours later than scheduled, and the delay is due to the airline’s fault, not due to unforeseeable circumstances, you might be entitled to EU flight delay compensation of up to 600 euro. For example, technical problems and airline staff strikes are considered the airline’s fault (you can get compensation from Vueling).

Euro banknotes - small

Vueling Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

When Vueling cancels a flight (no matter the reason), you must be given a choice between a new flight to your destination or a full refund for that flight. You can choose either — whichever suits your plans best. These are the rules in the EU, and they apply to all Vueling flights — flights departing from and arriving in Europe (i.e., EU, EEA, UK). Also, there are situations when you are entitled to EU flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km