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Your Vueling Compensation Claim Is Rejected. What’s Next?

Your Vueling compensation claim is rejected. What’s next?

You’ve sought compensation and received a rejection. This can be incredibly aggravating, particularly if you’ve pursued a Vueling compensation claim independently and are uncertain about your eligibility for compensation. So, what should be your next step? Is it worth the hassle? Absolutely! Handing your case over to a flight compensation firm to handle on your behalf is a great option. However, it’s not your only choice.

You can continue to fight for your rights independently.

Your Vueling Compensation Claim Is Rejected. What’s Next?

Your Vueling compensation claim is rejected. What now?

There are alternative methods to secure compensation from Vueling.

However, before taking further action, take a moment to understand the relevant legislation and your rights.

1. Collaborating with Flight Compensation Companies

The most straightforward method is to collaborate with a flight compensation company.

All it takes is completing an online form, providing copies of your boarding pass and passport, and submitting the claim. The rest is taken care of by the company. You no longer need to communicate with Vueling. Should there be any unanswered queries that only you can address, you will be contacted by the flight compensation company.

The only downside are the associated fees. Most flight compensation companies charge around 25-45% of the compensation. Our partners provide such services.

When choosing this option, here is all you will have to do:

Go to
this page

Fill in a claim form

Upload documents*

Sign online

And that’s it — the rest is handled by professionals.

* Your boarding pass and passport or ID copy.

How much does it cost?

Typically, expenses are around 25 to 45 percent of the compensation. The fees depend on the company. Always find out about the fees before claiming compensation.

Read more:

2. Reaching Out to the NEB of the Flight’s Origin Country

Working with a flight compensation company isn’t your only option.

Contacting the National Enforcement Bodies (NEB) is the next step if you’ve attempted to communicate directly with the airline and received a refusal or no response. This service is free, but can be more complex and time-consuming than working with a flight compensation company. It usually takes at least 2 months for the NEB to process your compensation request.

The main drawback is that a positive response to your request doesn’t guarantee compensation. Vueling may still reject the claim. You can find a list of the National Enforcement Bodies here.

The National Enforcement Bodies assist passengers in the event of denied boarding, flight delay or cancellation, as well as enforces the regulation Regulation (EC) 261/2004 and makes sure passengers are treated according to these rules.

3. Escalating the Case to Court

Your Vueling compensation claim is rejected. What’s next?

Your next option is to take the matter to court.

It’s strongly recommended to wait for a positive ruling from the NEB before proceeding. Such a ruling will significantly strengthen your case against the airline (in this case, Vueling).

This method is the most challenging, but can also be highly effective. Before escalating your complaint to court, ensure your claim is valid. Review your rights and formulate your case. Only then can you be assured it’s worth pursuing legal action. If the NEB has issued a verdict stating you are entitled to compensation, include this in your court paperwork.

Note that taking your complaint to court will come with costs.

Woman waiting at an airport

Extraordinary Circumstances

Airlines frequently don’t provide a clear reason for rejecting your claim.

Often, they’ll offer a vague explanation and leave it at that. They’re fond of attributing “everything” to extraordinary circumstances. This is because compensating passengers isn’t profitable for any company. Therefore, airlines try to dodge their responsibilities. They are aware that most passengers don’t fully understand their rights and exploit this to their advantage. Keep this in mind next time you encounter the term “extraordinary circumstances.”

According to EU regulation 261/2004, if the disruption is due to extraordinary circumstances, airlines are not obliged to pay compensation. Extreme weather, political or civil unrest, and hidden manufacturing defects are considered extraordinary circumstances. That’s correct, only hidden manufacturing defects qualify as extraordinary circumstances. Most technical issues fall under the airline’s responsibility. Just like airline staff strikes.

Also, severe weather isn’t always considered an extraordinary circumstance. In some instances, the weather is entirely predictable. For instance, snowfall during winter months (unless the occurrence is rare in that area). In such situations, the airline is expected to take the necessary measures to ensure timely flight operation. Make sure you uncover the real reason behind the delay or cancellation. It’s important.

Strong waves during the storm

Under What Circumstances Can You Claim Flight Compensation From Vueling?

There are specific circumstances where you are entitled to demand compensation for your flight. This includes scenarios of flight delays, cancellations, or when you’re denied boarding due to an overbooked flight.

1. Flight Delays

As per EU regulation 261/2004, compensation is due when you experience a delay in your arrival time of more than three hours.

The compensation amount you can claim is a factor of both the delay duration and the flight distance. To illustrate, if your Vueling flight from London to Barcelona, a short journey of less than 1,500km, is held up for four hours, you have the right to claim €250 in compensation.

Read more: Vueling Flight Delay Compensation

2. Flight Cancellations

You are eligible for compensation if your flight is called off without at least 14 days’ notice.

The compensation you can claim is influenced by the flight distance and the delay you experience in reaching your final destination. For instance, if your Vueling flight from Barcelona to Banjul (Gambia), a long-haul distance of more than 3,500km, gets cancelled without sufficient notice, and you reach your final destination over four hours late with a replacement flight, you are entitled to €600 in compensation.

You may also opt for a full Vueling refund, instead of an alternative flight.

Read more: Vueling Flight Cancellation Compensation

3. Denied Boarding Due to Overbooking

Airlines occasionally overbook flights in anticipation that some passengers will not show up.

You are eligible for compensation if you are denied boarding due to this overbooking and have not voluntarily given up your seat.

The compensation sum depends on the flight distance. For example, if you were travelling from Berlin to Madrid, a middle-distance flight between 1,500km and 3,500km, with Vueling and were denied boarding due to overbooking, if you reach your final destination more than three hours late, you are entitled to €400 in compensation.

Read more: Vueling Denied Boarding Compensation

Do you have more questions on what to do if your Vueling compensation claim is rejected? What is your experience with Vueling compensation claims? Did you take the case to NEB or court? Or you didn’t experience any difficulties when claiming Vueling flight compensation?