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Vueling Flight Delay Compensation

Vueling flight delay compensation.

How to claim for delayed flight? And how much can you get?

In certain situations, you are entitled to EU flight delay compensation. According to the EU regulation, you are entitled to compensation if your flight is delayed for 3+ hours due to the airline’s fault. In this case, it doesn’t matter what is your age, nationality, ticket price, or whether or not you have insurance. Thanks to the laws in the EU, all travellers in the EU are protected. And Vueling has to follow these laws. How to claim compensation for a delayed flight?

One of the options is to let professionals deal with this.

Or, you can pursue flight delay compensation on your own.

Vueling: A Well-Known Spanish Budget Airline

Vueling is a Spanish low-cost airline that was founded in 2004.

The airline operates flights to over 120 destinations across Europe, Africa, and the Middle East. Despite being a low-cost airline, Vueling offers a comfortable in-flight experience.

Vueling is known for its affordable fares that make it an attractive option for budget-conscious travelers. The airline offers two types of fares: basic and optima. Basic fares include a seat and a small carry-on bag, while optima fares include a checked bag and priority boarding. The airline also offers a loyalty program called Vueling Club, which rewards frequent flyers with discounts and other benefits.

With a strong focus on customer satisfaction and affordable prices, Vueling has become one of the most preferred budget airlines in Europe.

1. Vueling Flight Delay Compensation: EU Regulations

Overall, the EU flight delay compensation rules are simple.

Have you arrived at your destination 3 or more hours later than scheduled? And this delay is due to the airline’s fault? Then you might be entitled to compensation from your airline.

If you’re flying to or from Europe, your flight is delayed for 3 or more hours, and the delay is due to the fault of Vueling, you are eligible to compensation of up to €600.

Could you be entitled to Vueling flight delay compensation?

Yes, if your Vueling flight meets these criteria:

  • It’s a 3+ hour delay;
  • It’s due to the fault of the airline;
  • Flight departs from/arrives in/is within Europe (the EU, EEA, UK).

So, all the above mentioned rules apply to all Vueling delays and cancellations.

By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

1.1 Extraordinary Circumstances

There are situations when you aren’t eligible for compensation. 

Flights delayed due to “extraordinary circumstances” are not eligible to compensation. 

Extraordinary circumstances are situations which are considered to be out of the airline’s control. Such situations are: bad weather, natural disaster, civil unrest, terrorism threat, security issues at the airport and some strikes. In such situations you can’t get European flight delay compensation. 

What about strikes? A Vueling staff strike is not an extraordinary circumstance. Airline staff strikes are considered the airline’s fault.

One more thing to remember is that not always airlines are telling the real reason for delay. That’s why when in doubt, double check what you’re told.

To avoid paying compensation airlines often tell their passengers wrong reasons for delay. And that’s how they wrongly deny compensation claims — by not telling the right reasons. That’s why you always have to ask for proof, and be persistent.

To avoid this hassle, work with a flight compensation company. They can check your flight and claim compensation on your behalf. Our partners offer such services.

1.2 How to Calculate the Delay Time?

What really matters is the time of arrival to your destination.

Flight delay time is calculated based on the actual time of arrival to your destination, specifically, when the doors of the airplane are opened. If the doors are opened 3 or more hours after the original arrival time, you can get compensation. Keep in mind that you can’t calculate the delay time based on the time of departure.

If you have a connecting flight, calculate the delay time at your final destination (last stop). It doesn’t matter how much later one of your flight legs departed. As long as you arrive 3+ hours later at your final destination. If this delay is due to the airline’s fault, you might be entitled to flight delay compensation.

1.3 Right to Care

In Europe you also have a right to care.

When your flight is heavily delayed, and you are stranded at the airport, you have a right to care. As long as the waiting time at the airport is at least 3 hours.

Vueling must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls, e-mails or faxes. If the flight is delayed overnight, you should be offered accommodation and transportation from and to the airport as well. In Europe all passengers are eligible for this type of care from the airline.

Entering hotel room
Photo by Pixabay from Pexels

2. How to Claim Vueling Compensation For Delayed Flight?

How to claim flight delay compensation Vueling owes you?

There are two ways you can do it online.

One of the options is to contact Vueling yourself. Write an email to Vueling and request a compensation for delayed flight. Alternatively, you can use the chat on Vueling’s website to contact the customer centre and request compensation. Make sure you refer to the EU Regulation (EC) No 261/2004 and mention your rights. Don’t forget to mention how long was the delay, and the reason for delay. Keep in mind that compensation claim process takes a while. You won’t get compensation right away.

The second option is — legal representation.

It’s the easiest of the two options.

Register your complaint with a flight compensation company. You will need to fill in and sign one form. The flight compensation company will do the rest. They will claim compensation on your behalf. Our partners offer such services.

When choosing this option, here is all you will have to do:

Go to
this page

Fill in a claim form

Upload documents*

Sign online

And that’s it — the rest is handled by professionals.

* Your boarding pass and passport or ID copy.

Read more:

2.1 How Long Does It Take?

No matter how you proceed, it isn’t a short process. 

Compensation claims take anywhere from 2 to several months.

If you are lucky, and the airline cooperates, you might get the money after 2-3 months. If not, it could take a few months until Vueling flight delay compensation is transferred to your bank account. The airline might wrongly deny your claim or even not reply to your messages at all. If that’s the case, you will need to take your case to court or national enforcement body.

Euro banknotes
Photo by Pixabay from Pexels

3. How Much Can You Claim?

The compensation amount is fixed and range from €250 to €600.

How to calculate your Vueling delayed flight compensation?

Use this simple flight delay compensation calculator.

When your destination is within the EU/UK:


If the distance of your flight is
up to 1,500 km


If the distance of your flight is between 1,500 – 3,500 km

When your destination is outside the EU/UK:


If the distance of your flight is
up to 1,500 km


If the distance of your flight is between 1,500 – 3,500 km


If the distance of your flight is more than 3,500 km

There’s one exception. When the flight distance is 3500+ kilometres and you reach your destination 3 to 4 hours later than planned, you are entitled only to 50% of the compensation amount (that means €300, not €600).

When claiming compensation on your own, it is important to be aware of the entitled compensation amounts. For instance, if you have taken a long-haul flight, you may be eligible for a flight compensation of 600 EUR. Refrain from accepting any lesser compensation and make sure to always request the appropriate compensation amount when filing a claim.

3.1 Vueling Voucher Refund or Cash?

You might be offered a Vueling voucher instead of compensation.

Airlines may offer coupons instead of cash compensation for a variety of reasons. One reason could be that they want to encourage the passenger to continue to use their airline in the future, and a coupon or voucher can be a way to incentivize this behavior. Additionally, coupons or vouchers may be easier for the airline to manage than providing cash compensation. Finally, it could simply be a matter of cost – coupons or vouchers may be less expensive for the airline to provide than cash compensation.

However, it is important to note that passengers are often entitled to cash compensation, and should not accept coupons or vouchers. Because in the European Union, airline compensations and refunds are paid in cash or by bank transfer.

Are you offered a voucher? Ask Vueling to transfer compensation to your bank account.

Read more: Your Vueling Flight Is Delayed. Should You Wait at Home?

Vueling Flight Delay Compensation: FAQ

My flight was cheap/discounted. Can I get compensation?

Yes, as long as your Vueling flight is eligible to compensation.

Because the price of the ticket doesn’t matter. The cheap price of your ticket won’t lover your chances of getting compensation, nor it will affect the compensation amount. 

Do I need travel insurance in order to claim compensation?

No, you don’t. 

According to Regulation EC 261/2004, you can claim compensation even if you don’t have insurance.

Can my child/baby get compensation from Vueling?


Kids and babies can get compensation, too. Even infants traveling with a special infant ticket can get compensation from the airline. 

If your flight is eligible to compensation, both you and your child will get compensation. 

Can I claim compensation for my friend or family member?

Yes, you can.

Even if you weren’t on that flight yourself.

Just ask your friend or family member to provide you with a copy of their passport and boarding pass. Also they might need to sign a couple of documents.

How far back can I claim compensation?

It depends on the laws of the country.

In most cases, in Europe, you can claim compensation even for flights that were 2-3 years ago. However, for the best results, we would recommend you to make a claim as soon as possible.

What to do if Vueling is refusing to pay compensation?

Vueling is refusing to pay compensation even though you are entitled to it. 

What to do in such a situation? The best way is to hand over your case to a flight compensation company. They will continue the negotiations with the airline, and claim compensation on your behalf. 

Alternatively, you may contact the respective national enforcement body and ask them to help solve your case. There are national enforcement bodies in all the EU Member states.

EU – Non-EU Flights, Tourists

I’m flying to the EU from a country outside the EU. Can I get compensation?

If it’s a Vueling flight, you could.

As long as your Vueling flight is eligible to compensation.

You are protected on all Vueling flights. 

I’m flying from the EU to a country outside the EU. Can I get compensation?

If it’s a Vueling, then yes. 

I am not a European. Can I get compensation?


Thanks to the Regulation 261/2004, all passengers in the EU are protected against flight disruptions. It doesn’t matter what is the passenger’s nationality. 

Other Situations

Vueling provided me with a free hotel room and a free flight to my destination. Can I still get compensated for the delay?


In Europe, passengers have a right to receive care + new ticket from the airline no matter the reason for disruption. And if you’re eligible for compensation, it doesn’t affect your chances of receiving compensation. Nor does it affect the compensation amount.

Vueling took me to my destination. Can I still get compensation?


If you’re eligible for compensation, it doesn’t affect your chances of receiving compensation. Nor does it affect the compensation amount.

What is your experience? Have you ever received Vueling flight delay compensation? Do you still have questions about Vueling compensation claim procedures and policies? Ask in the comments.