Vueling refund for cancellation.
Are you eligible to it? If so, what are the applicable rules?
Flight cancellations can be a major inconvenience, disrupting travel plans and causing frustration for passengers. However, it’s essential to know that you have rights as a passenger when your flight gets canceled. If your Vueling flight has been cancelled, you may be eligible for a refund. The applicable rules are outlined in European Regulation (EC) No 261/2004. This regulation details what airlines must do and what your rights are as a passenger.
Vueling Refund For Cancellation
If your Vueling flight has been cancelled, there are two possible scenarios to consider.
So, let’s start with a question — when was your flight cancelled?
Scenario 1: Flight Is Cancelled Less Than 2 Weeks Before the Trip
You can get: Refund or new flight + compensation (if it’s due to the fault of Vueling).
Flights cancelled no more than 14 days before departure are considered to be last-minute cancellations.
If Vueling cancels your flight less than 14 days before your scheduled departure, you have two options: a full refund or a new booking to your intended destination. It is up to you to choose which option you prefer. If the cancellation was due to Vueling’s fault, you may qualify for flight cancellation compensation as well.
Both the refund and compensation will be directly transferred to your bank account.
Check your compensation online!
Read more: Vueling flight cancellation compensation
Scenario 2: Flight Is Cancelled More Than 2 Weeks Before the Trip
You can get: Refund or new flight to your destination.
If your flight is cancelled more than two weeks before your scheduled trip, you have the option to receive a Vueling refund for cancellation or book a new flight to your destination. Although you are not entitled to compensation if your trip is cancelled more than 14 days prior to departure, Vueling is obligated to offer you the choice between a new flight or a refund.
It’s entirely up to you to decide which option suits you best.
Vueling usually processes refunds within 7 days, and you can check the status of your refund request on website of Vueling.
What If You Miss a Connecting Flight Due to Cancellation?
If it’s a connecting flight offered by Vueling, you will be taken care of.
The first thing to do when you miss your connecting flight is to stay calm and check your options. It’s natural to feel frustrated and stressed, but getting upset won’t solve anything. Instead, start gathering information. Check with the airline to find out what your options are.
Most probably, they will they rebook you on another flight. It will be free of charge because it was not your fault you missed your connection. Can they provide a hotel room if you’re stranded overnight? Yes, absolutely. If nothing is being offered, feel free to ask.
As for compensation, similar rules apply as with delayed flights. You should check how much later you will arrive at your destination compared to the original arrival time. If the delay is 2 or more hours, you may be eligible for compensation.
See our guide to Vueling missed connection compensation.
Vueling Cancelled Flight Refund: FAQ
1. If My Flight Is Cancelled, Do I Get a Refund?
If you are flying with Vueling, then yes.
If you find yourself in a situation where your Vueling flight is cancelled, you are entitled to receive a Vueling refund for cancellation in place of rebooking. It’s worth noting that you cannot have both options.
You can choose one – either a new flight or a full refund.
However, if Vueling is responsible for cancelling your flight, and it’s cancelled less than 14 days prior to departure, you may be eligible for both a refund (or new flight) as well as compensation for the inconvenience caused by the cancellation.
2. Vueling Voucher Refund or Cash, Can I Get Money?
Airlines may offer vouchers instead of cash for various reasons.
It’s cost-effective and can encourage passengers to fly with them again. However, passengers should know their entitlement to cash compensation and evaluate if vouchers are suitable. Vouchers may have limitations compared to cash compensation. If you are offered a Vueling voucher instead of monetary compensation, you have the right to decline and request money instead.
It’s important to note that under European Union regulations (Regulation (EC) No 261/2004), airlines are required to provide compensation and refunds in cash or via bank transfer.
If you have already been given a Vueling voucher, you can ask the airline to exchange it for cash.
3. Vueling Refusing Refund For Cancellation?
If Vueling is refusing to give you a refund for a cancelled flight, don’t lose hope.
It’s important to remember that you have the right to ask for one and can reference Regulation (EC) No 261/2004, specifically Articles 5 and 8, which require airlines to provide refunds to passengers in certain circumstances.
If Vueling still refuses to cooperate, you can seek further assistance by contacting the national enforcement body in the country where your flight originated. They can provide additional guidance on how to proceed with a refund request.
Read more: Your Vueling Refund Is Taking Forever? Here’s Your Plan of Action
4. Can You Get Both Compensation and Refund?
There are certain situations where you may be eligible to receive both.
For instance, if Vueling cancels your flight less than 14 days before departure due to their own mistake, you are entitled to a complete refund as well as compensation from the airline. It’s worth noting that both the refund and compensation must be transferred to your bank account and not provided in the form of vouchers.
If you have already been given a voucher or coupon by Vueling, don’t worry. You can still exchange it for a cash refund by contacting the airline directly.
Keep in mind that you have a right to care. No matter the reason for cancellation.
5. Can I Get a Refund If I Cancel My Vueling Flight?
If you cancel your Vueling flight, your eligibility for a refund depends on the type of ticket you purchased. Generally, only flexible fare tickets can be refunded if the passenger decides to cancel.
Non-flexible tickets are usually non-refundable.
However, you can purchase Vueling’s Insurance at the time of booking to secure a refund in case you need to cancel your flight.
6. How Can I Check the Status of My Vueling Refund Request?
You can check the status of your Vueling refund request by contacting their customer service, either by phone or through their official website. Keep your flight and personal details handy as you’ll likely need them during the process.
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.