Vueling flight cancelled? Can you get a new flight if your Vueling flight is cancelled?
The short answer is yes. Vueling will book a new flight for you at no extra charge, possibly with a different airline. This is also applicable, even if the flight cancellation is due to extraordinary circumstances.
This guide will help you navigate what to do next and how to secure a new flight, ensuring you can continue your travels with as little hassle as possible.
Check your compensation online.
Vueling Flight Cancelled? Can You Get a New Flight?
Yes, you can get a new flight (at no extra cost) if your Vueling flight is cancelled.
This is a guaranteed right under EU regulations. You can choose to be rebooked on another Vueling flight, and if there are no suitable options departing soon, the airline must arrange an alternative flight with a different carrier to get you to your destination as quickly as possible.
How To Get A New Flight From Vueling?
To get a new flight with Vueling after your original flight has been cancelled, follow these steps:
- Check your email first. Vueling usually sends an email or notification explaining the cancellation and offering rebooking options. These may include suggested alternative flights.
- Log into your Vueling account. Visit the Vueling website or app and sign in using your booking details. Your dashboard will typically display all available alternative flights you can switch to. This is often the fastest way to choose a new option that works with your schedule.
- Review the proposed alternatives. The system usually shows multiple available flights — earlier, later, or next-day options. You can select the one that suits you best at no extra cost.
- If you need further assistance, or if the replacement flights don’t work for your schedule, contact Vueling’s customer service for help with your booking.
- If none of the alternative flights suit your plans, you can opt for a refund instead. You can request it directly through your Vueling account. More details are provided below.
What Are Your Rights if Your Vueling Flight Is Cancelled?
If your Vueling flight is cancelled, you have specific rights and options to choose from.
You have a right to choose between:
- a new flight
- full refund
These options are available even if the cancellation is due to extraordinary circumstances, such as severe weather, natural disasters, air traffic control strikes or other unexpected events outside of the airlines’s control.
Additionally, you may also be entitled to flight cancellation compensation, but keep in mind that this does not apply to all flight cancellations. If your flight is cancelled due to bad weather or other extraordinary circumstances, compensation is not available. If your flight is cancelled due to technical issues with the aircraft, Vueling strikes or crew shortages, you may be entitled to EU flight compensation.
When you receive a Vueling flight cancelled message, your first step should be to check what are the rebooking or refund options.
Refund for a Cancelled Flight: How To Get a Refund from Vueling?
To request a Vueling refund, simply check your email for instructions or log into your Vueling account, where you can easily initiate the process. Or you can go to Vueling’s refund page to start processing your refund.
Vueling generally processes refunds within 7 days, which is also the standard timeframe required by EU regulations.
However, the exact time you receive the money depends on your original payment method and your bank’s processing times.
It’s also important to understand that a refund is not the same as flight cancellation compensation.
A refund refers to the money you spent on your plane ticket, which you can get back if your flight is cancelled.
For instance, if Vueling cancels your flight, you typically have the option to choose between a full refund or a new flight. Even if your flight is cancelled due to extraordinary circumstances.
Opting for a full refund means you will receive your money back to your bank account without having to take an alternative flight offered by Vueling.
This choice is ideal if the new flight schedule doesn’t suit you, or if you’ve decided not to fly at all.
Read more: Your Vueling Refund Is Taking Forever? Here’s Your Plan of Action
Last-Minute Flight Cancellation Compensation
If your Vueling flight cancelled notification arrives less than 14 days before departure, you may be entitled to compensation under EU rules.
A last-minute flight cancellation is any cancellation made within 14 days of your scheduled departure.
If you experience last-minute flight cancellation, you may be eligible for compensation in addition to choosing a refund or a new flight.
To claim this compensation, you can either contact the airline directly or use a flight compensation company.
The latter option is easier and faster. Our partners offer such a service.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
Want to claim flight compensation yourself? When reaching out to the airline, make sure you have all your documents ready and explain your situation clearly to support your claim. Airlines may try to deny your claim or reduce your compensation, so it’s important to stand firm on your rights.
Using a flight compensation company can help you avoid the hassle, as they will handle all communication with the airline on your behalf.
Learn more: How to Claim Vueling Compensation
Vueling Flight Cancelled? Your Rights at the Airport
If you are already at the airport when your flight is cancelled, you have a right to care.
This means:
- Free food and drink for 3 hours and more of waiting
- If the wait extends into the night, the airline must provide you with a free hotel room and transportation to and from the accommodation
In addition to the right to care, you can get:
- a refund or a new flight (either of these two, but not both)
- flight cancellation compensation
Check your compensation online.
Vueling flight cancelled? Yes, you are entitled to a new flight or a refund from Vueling. In addition to this, you may be entitled to flight compensation.